Very limited fog

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ORIONOX
NPC
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Joined: Fri Dec 02, 2016 9:23 pm

Very limited fog

Postby ORIONOX » Thu Jun 22, 2017 3:46 am

So I'm having an issue where I can only add fog to a small square on my map. I'm using the PC version
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AtomSwitch
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Re: Very limited fog

Postby AtomSwitch » Thu Jun 22, 2017 10:32 am

Can you post some pictures or a video of the problem in action? This is something that I haven't encountered yet.

A few questions:
  • Does this happen on all maps, or just this one?
  • Are you running the app full screen or windowed?
  • Does it happen in both full screen and windowed mode?
  • Does it happen with all fog of war colors and pencil sizes?
  • Can you draw and erase outside of that area with the non-fog pencil tool?
Hopefully with some troubleshooting we can figure out what is causing the issue.
ORIONOX
NPC
Posts: 28
Joined: Fri Dec 02, 2016 9:23 pm

Re: Very limited fog

Postby ORIONOX » Thu Jun 22, 2017 2:38 pm

- it happens on both maps I've tested
- Running in fullscreen
- happens in windowed mode too
- Happens with all colors and sizes
- Yes, I can write outside the box with normal pencil tools
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AtomSwitch
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Re: Very limited fog

Postby AtomSwitch » Thu Jun 22, 2017 3:54 pm

Thanks for getting back with additional information and screenshots!

What are the pixel dimensions of the map images you are using?
ORIONOX
NPC
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Joined: Fri Dec 02, 2016 9:23 pm

Re: Very limited fog

Postby ORIONOX » Fri Jun 23, 2017 12:26 am

The ships are 2350 x 2508
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AtomSwitch
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Re: Very limited fog

Postby AtomSwitch » Fri Jun 23, 2017 10:00 am

Hmm, that map size shouldn't be an issue. I was thinking maybe they were massive (like 7,000x7,000+ pixels or something), and the fog had some hidden max size, but I've personally done maps over 4k x 4k pixels with no issues.

What resolution is your desktop running at, and what resolution are you running the app at?
ORIONOX
NPC
Posts: 28
Joined: Fri Dec 02, 2016 9:23 pm

Re: Very limited fog

Postby ORIONOX » Mon Jun 26, 2017 1:28 am

AtomSwitch wrote:Hmm, that map size shouldn't be an issue. I was thinking maybe they were massive (like 7,000x7,000+ pixels or something), and the fog had some hidden max size, but I've personally done maps over 4k x 4k pixels with no issues.

What resolution is your desktop running at, and what resolution are you running the app at?
1920 x 1080 and I run the app at the highest allowed.
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AtomSwitch
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Re: Very limited fog

Postby AtomSwitch » Wed Jun 28, 2017 9:48 am

So far it doesn't seem like anything is jumping out as unusual in your setup and settings.

Can you run a DxDiag and send the results to support@atomswitch.com ? Here are instructions on how to run one:

https://support.microsoft.com/en-us/ins ... dxdiag-exe

Two more questions:
-Do you have the app on any other platforms (iOS, Android)?

-Do you have another computer that you can log into steam on to see if the issue persists in a new environment?
ORIONOX
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Posts: 28
Joined: Fri Dec 02, 2016 9:23 pm

Re: Very limited fog

Postby ORIONOX » Thu Jun 29, 2017 3:34 pm

sent
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ORIONOX
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Re: Very limited fog

Postby ORIONOX » Thu Jun 29, 2017 3:48 pm

Could it have to do with the fact that the picture is a PNG?

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